Tracking Your Tickets

Viewing Your Tickets

Navigate to Tickets in the sidebar to see all your support requests.

Status	Meaning
Open	Your ticket has been received and is awaiting a response
In Progress	A support agent is working on your issue
Waiting on You	We need more information from you — please reply
Resolved	The issue has been resolved
Closed	The ticket is complete

Click on any ticket to view the conversation. Use the reply box at the bottom to add comments or provide additional information.